WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
Identity: LOGISTIC B2B B2C STERN,SL - CIF B16779993
Addr. Postal: JUAN DE HERRERA STREET (BUSINESS PARK) Nº23 (03203 CP - ELCHE - ALICANTE)
Email: info@popabrand. com
DATA PROTECTION OFFICER
Contact: administracion@popabrand. com
The user accepts that all their personal data will be fully transferred to Sequra from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method . This acceptance extends to third parties that had to access the files for the good end of the contract.
WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?
LOGISTIC B2B B2C STERN,SL may collect personal information from Platform Users through the corresponding forms, that is, name, email address, postal address and/or telephone number when the User visits the Platform , register, place an order online or contact info@popabrand. com
In addition, LOGISTIC B2B B2C STERN, SL collects all the information related to your browsing on the Platform and your interaction with the brand.
Failure to provide certain information indicated as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain functionalities or services available through the Platform.
LOGISTIC B2B B2C STERN,SL has adopted the necessary technical and organizational measures to maintain the required level of security, depending on the nature of the personal data processed and the circumstances of the treatment, in order to avoid, to the extent as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access.
WHAT PURPOSE DO WE PROCESS PERSONAL DATA?
The personal data that you provide us and those that you provide us at any time will be included in an automated file for which LOGISTIC B2B B2C STERN,SL is responsible for the following purposes:
a) Manage your registration as a user on our Platform
b) Develop, comply with and execute the sales contract entered into when purchasing products from LOGISTIC B2B B2C STERN, SL
c) Inform, process, manage and send your order (and eventual return) as well as the perfection of the contract of sale of the products that you have purchased.
d) Contact you via email, phone calls, sending SMS, communications via Whats App or other equivalent electronic means of communication, in relation to updates or informative communications related to the functionalities, products or services contracted, including Platform security updates, whenever necessary or reasonable for its execution.
e) Respond to and follow up on the queries and requests that you send us through our Customer Service or in our stores.
f) Provide you with information about the products marketed by LOGISTIC B2B B2C STERN,SL as well as any other complementary, including in relation to said products, the sending of future commercial and advertising offers by any available communication channel, including SMS messages to mobile, Whats App and email, etc
g) Preparation of user profiles
h) Carry out market studies and statistics of our products.
HOW LONG WILL WE KEEP THE DATA?
The personal data provided will be kept as long as the commercial relationship or the one that originated the treatment is maintained. If you decide to cancel your personal data, they may be kept in our databases for the periods provided by law in order to comply with tax and accounting obligations, and they will be deleted once said legal periods or those that are applicable have expired.
SUBSCRIPTION TO THE NEWSLETTER and SMS/WHATS APP
In the event that you authorize your subscription to the Popa Newsletter, we will provide you with information about our products and services, through various means such as, among others, email, any other equivalent electronic means of communication, such as SMS and via WhatsApp.
Subscription to the Popa Newsletter may entail the use of your personal data to make personalized advertising available to you, related to our products and services through e-mails, SMS, Whats App or other own electronic means or those of third party collaborators. In order to improve the service we provide you, we inform you that the personal data related to your purchases in our online and physical stores, tastes and preferences may be used for the purposes of analysis, generation of use profiles, marketing studies, surveys of quality and improvement of the interaction with our customers.
In case you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account.
Likewise, you can cancel your subscription through the link provided for this purpose in each of our newsletters and by following the instructions provided.
WHAT LEGITIMIZES US TO PROCESS THE DATA?
The legal basis for the treatment of your data as a client is the contractual relationship established by having purchased Popa Brand products and compliance with commercial, fiscal and accounting obligations.
The communication of offers and promotions, the sending of advertising by any means of communication, as well as the preparation of profiles and the transfer of your personal data to third parties, are based on the express consent that is requested.
WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA?
In order to offer you a quality service, LOGISTIC B2B B2C STERN,SL is obliged to provide certain data of its users to other companies that collaborate with the provision of the service (carriers, financial institutions, courier companies, companies sending communications, profiling companies, etc. ) In all cases, the data provided is strictly necessary for the specific activity to be carried out.
In any case, the third parties with whom certain personal data are shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of the same.
LOGISTIC B2B B2C STERN,SL does not sell customer data to third parties in any case.
WHAT ARE YOUR RIGHTS REGARDING PERSONAL DATA?
The User may exercise their rights of access, rectification, deletion and opposition, as well as the limitation and portability of their data in compliance with the provisions of current data protection regulations. The exercise of these rights must be carried out by written communication signed by the owner of the data, indicating their address, attaching a copy of their National Identity Document or other supporting document, by contacting Popa, by email info@popabrand. com, or by sending written communication to the following postal address: info@popabrand. com
Likewise, the User may oppose the sending of commercial communications from Popa Brand and withdraw their consent without this affecting the legality of the processing of their personal data for other purposes.
Popa informs its Users of the possibility they have to file a claim with the Spanish Agency for Data Protection in case they understand that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.